Why Hire Us?
We’re a vibrant, switched on business located in Marrickville Sydney with a passion and the expertise to help your business, we love giving world class friendly IT Support to our clients.
Our monthly IT support plans are perfect for predictable monthly IT expenditure allowing you to plan your IT budgets.
We understand that every business has different needs, our solutions are designed to fit your business goals.
No Technical Jargon
Our clients love our non technical jargon approach to IT support, you will feel at ease when requesting help.
Have peace of mind knowing your business critical systems are proactively monitored for any signs of issues.
How does it work?
We install software on the devices that you want us to proactively monitor, if the software detects an issue with the device it will report this to be actioned.
What do we montior?
Our tools allow us to monitor Servers, PCs, Laptops, Printers, Network equipment and business software installed on your devices.
Support plans we offer
We understand that your business may have different needs to other businesses, that’s why we have created multiple plans to suit all.
1. Managed IT Support – We look after everything!
2. Block Hours Support – Pay for the hours you need
3. Ad-Hoc support – Just call us when you need help
How do we access Support?
Every business has it’s preferred way to request support, we provide three ways to get the support you need in a quick and timely manner:
1. Send a email to our helpdesk
2. Call us on (02) 8011 1021
3. Submit a support request via client login
Managed IT Support
Keeping your business IT infrastructure operating 24/7 is a daunting task for any business owner, let us take care of your systems while you focus on the business.
Our data backup is designed to backup your servers and critical business applications whether they are located within your office or hosted online.
A well designed website says a lot about your business, if your current website is outdated and is difficult to update the content by yourself then we can help.
Email & Web Hosting
Business grade email and web hosting is amust for any business, our plans cater for all businesses allowing for future growth.