About Cloud 9 IT
We’re a vibrant, switched on small (boutique as some like to call it) team located in Marrickville. We love giving world class friendly IT Support. We have extensive experience in installing, configuring and maintaining IT Infrastructure for Small and Medium Business. We are able to understand our clients’ needs to plan and implement solutions that work for your business, both in the short term and long term.
Matt Saunders is the founder of Cloud 9 IT, with 10 years experience in the IT industry and a Microsoft Certified Professional and Apple Certified Professional. Matt started the business to help businesses with a focus on providing excellent customer service as well at business grade IT support
Cloud 9 IT will be your single point of contact for you all IT needs, With real-time monitoring, active agents, managed services, and centralized management and reporting, we always have our ‘finger on the pulse’ and are constantly ensuring your systems are healthy, secure and performing to their optimum.
As we are also a small business, we are able to offer you a much more personalized service when you are dealing with us. Approximately 90% of our work is performed offsite via the use of various remote tools. This allows us to be able to respond very quickly to fix a problem you or your staff may have.
As a start up business it’s always challenging to get across all aspects of what’s needed to function effectively. For the “IT challenged” setting up a company’s IT platform is very daunting , however finding the right partner who can take away all the anxiety, create and maintain our platform is paramount to operating a successful business. Cloud9it is that partner for us. They’re pragmatic and flexible which has helped us immensely
Our experience with Cloud9IT has been completely different. they treat each business like it is their own, suggesting practical, cost-effective solutions that optimise business performance from day one and work effectively ongoing!! If you’re looking for a trustworthy, knowledgeable and solution-driven IT provider, you should definitely contact Cloud9IT!
As a small business owner, having the right tech support is vital! I love working with Matt and Cloud9 IT. Matt is super responsive, can always find the solution to my problems quickly and effectively and most importantly he is patient and so easy to deal with. I just feel a sense of relief having him on my team; and knowing that he is there for me whenever I need help is truly like being on Cloud9!