Business IT Support
Keeping your business IT infrastructure operating 24/7 is a daunting task for any business owner, something without a doubt you don't have time to manage. Any downtime your business can cause serious cost, Staff who cannot work due to servers crashing or internet connections not working is unacceptable. As a result of the downtime you call a break-fix company to try and fix the issue which is charged as an hourly rate, this a very reactive approach to IT.
Our managed IT services are proactive, what does this mean? First of all, we monitor your systems 24/7/365 with sophisticated technologies that alert us to any issues with your IT infrastructure and alert us before the issue(s) impact you and your staff.
Our Support Plans
We have designed our managed IT plans to cater to all types of businesses, whether you're a new start-up or a more established business, please feel free to get in touch to have full breakdown of the plans.
Our Support Process
We provide you and your business with world-class support, we provide three ways to reach us for support, these methods are Phone Call, Email or submit a ticket
Submit your request
Work will commence
Client Portal Access
Our customers find the Client Portal extremely useful and very easy to use, the portal gives you full visibility of your companies tickets as well as the following features.
- Create New Tickets
- Check Open Tickets
- Check Ticket Status
- Check Ticket Notes
- Check Ticket Engineer
- Check Ticket Resolutions
Find out more about our Business IT Support plans
Please do not hesitate to get in touch to discuss your current IT setup and how we can help you and your business.