Client: Shaneil Shekhar Photography Date: February 2020 Shaneil Shekhar is an excellent photographer who came to Cloud 9 IT with…
Client: IBIT Solutions Ltd Date: June 2019 IBIT Solutions Ltd are a IT Support company based in the United Kingdom…
Client: Egg Farmers Of Australia Date: January 2020 Egg Farmers Of Australia engaged Cloud 9 IT to perform the following…
After many years of service Windows 7 has finally come to an end, Microsoft will no longer be supporting the operating system.
You will no longer receive Windows security updates for your business computers, your computer will still operate but will now be vulnerable to attacks from online attackers
Speak to us about upgrading your computers from Windows 7 to Windows 10 to keep you and staff safe, Get In Touch today
Attackers like to use email as a way into a business network via the use of phishing emails and attachments, a phishing email is a email that pretends to be from a trusted source and attempts to get the user to click on a link or open an attachment, this can cause serious damage to a business.
Protection against online threats is an ever increasing battle that needs to be addressed, every business small or large must make sure they are protecting their business systems, these include:
- Desktop Computers
- Servers
- Email Systems
- Mobile Devices
- Network Devices
To find out how we can help you protect your critical business systems get in touch today
Keeping your business IT infrastructure operating 24/7 is a daunting task for any business owner, something without a doubt you don't have time to manage. Any downtime your business can incur serious cost, Staff who cannot work due to servers crashing or internet connections not working is unacceptable. As a result of the downtime you call a break-fix company to try and fix the issue which is charged as an hourly rate, this a very reactive approach to IT.
Our managed IT services are proactive, what does this mean? First of all, we monitor your systems 24/7/365 with sophisticated technologies that alert us to issues with your IT infrastructure and alert us before they start to impact you and your staff.
The benefits of proactive managed IT support are:
- Fixed costs which allow for easier IT budgeting
- Guaranteed Response Times
- System Maintenance
- Backups monitored
- Documentation & Password Management
We understand that every business has different IT needs so we customise our solutions per client, some clients want to have unlimited remote support and other clients prefer block time instead.
To get the most out of your IT speak to us today for a free IT Audit
Microsoft Office 365 is a central hub of applications and services that your business can take advantage of today. The applications and services help your business communicate through the enterprise email system 'Exchange Online' and collaboratively work within your team and with external companies on projects and documents with ease.
- Latest Version Of Office
- Enterprise Email
- Multi-Factor Authentication
- OneDrive For Business
- Office Web Apps
- Collaborate In real-time
- Plus Much More
To learn more about Office 365 get in touch today
Cloud 9 IT Server backup is designed to backup your servers, virtual servers and critical business applications whether they are in Cloud or located within your office. Our system monitor your backups to ensure you are protected at all times with real-time dashboards that alert engineers if a issue arises with a backup.
- Windows Server Backups
- Microsoft Hyper-V backup
- Exchange Backup
- SQL Backup
- Bare Metal Support
- Virtual Disaster Recovery Support
As businesses adopt more cloud based services and shift resources to the cloud, Microsoft Office 365 is quickly becoming standard. Cloud-based software can potentially help save you from the hassles of managing application servers, but many businesses fall into a false sense of security if you assume Office 365 will handle all your data protection needs.
- Backup of Office 365 mailboxes
- Backup of OneDrive for Business
- Backup for SharePoint
- Regular backups per day
- Fast restore of emails, Calendar and Contacts
To learn more about our data backup plans get in touch today
A well designed attractive looking website says a lot about your business, if your current website is outdated and is difficult to update the content by yourself then we can help. All of the websites we build use the extremely popular WordPress platform which means you get the benefits of industry standards and beautiful looking websites.
Below you will see a list of the services we currently provide
- Wordpress Sites
- Online Stores
- Member Websites
- Web Hosting
- Domain Hosting
- Plus more
To learn more about our web design service get in touch today
24/7/365 monitoring allows for a proactive approach to maintaining your IT network, in conjunction with our reporting system we can provide you with reports as frequently and detailed as you require.
The major benefits of proactive monitoring is to reduce the downtime for any business, our system monitors your Servers, PCs, Macs, and network devices. When an issue is detected the monitoring system automatically creates a support ticket alerting our team to the problem.
An example of monitoring would be if your computers memory usage goes above a specified threshold making your computer slow, our monitoring system will create a ticket.
Reporting gives you the insight into the performance and security of your network, reports can be sent to you on a monthly basis if required, below are the types of reports available to you.
- Regular Report
- Asset Summary
- Patch Compliance
- Executive Summary
To learn more about how our proactive monitoring can help your business get in touch today
Out hosting packages cater for small and large websites, as part of the monthly fee the following is included:
- Unlimited Bandwidth
- Unlimited Email Accounts
- Unlimited Addon Domains
- Unlimited Subdomains
- Hourly Backups
We have a wealth of experience migrating clients Wordpress websites over to our web hosting platform.
To learn more about how our web hosting packages and migration services get in touch today
A crucial part of any network will be your protection against viruses from the internet, email and USB drives. Our managed Anti-Virus solution will help protect your devices from the daily threats. Our managed anti-virus and web protection software is centrally managed which means our engineers have full visibility of your computers and servers combined with advanced monitoring and alerts.
To learn more about how our anti-virus and web protection software get in touch today
A crucial part of any network will be your protection against viruses from the internet, email and USB drives. Our managed Anti-Virus solution will help protect your devices from the daily threats. Our managed anti-virus and web protection software is centrally managed which means our engineers have full visibility of your computers and servers combined with advanced monitoring and alerts.
To learn more about how our server support get in touch today
