What Is Managed IT Support?
Managed IT support represents the cutting edge of modern IT support. In a nutshell, Managed IT Support delivers proactive IT solutions that catches issues before your productivity is impacted – with little or no noticeable interruption to your business or systems.
As part of our Managed IT Support offering we take the responsibility of managing and maintaining your computers, servers and networks. We are able to manage your systems using our robust proactive device monitoring platform.
What Are The Benefits?
Guaranteed Response Times
Remote & Onsite Support
Priority Support
Reduced Downtime
Predictable IT Expenditure
Proactive Device Monitoring
Our Managed IT Support Plans
We understand that all businesses are different, if you feel your business does not fit into the plans below please get in touch and we can discuss your specific needs.
Designed for businesses with 1 to 2 users
Basic
- PC and Mac Support
- Printer Support
- Internet Support
- Windows Update Management
- Email & Phone Support
Designed for businesses with 3 to 9 users
Pro
- PC and Mac Support
- Printer Support
- Internet Support
- Windows Update Management
- Email & Phone Support
- Windows Server Support
- Guaranteed Response Time
- Monthly Support Ticket Report
- Third Party Software Patching
- IT Documentation Management
- Office 365 Management
Designed for businesses with 10+ users
Pro Plus
- PC and Mac Support
- Printer Support
- Internet Support
- Windows Update Management
- Email & Phone Support
- Windows Server Support
- Guaranteed Response Time
- Monthly Support Ticket Report
- Third Party Software Patching
- IT Documentation Management
- Office 365 Management
- Business Technology Reviews
- Network Device Monitoring
- Monthly Network Reports